Services and Packages
We make use of our years of experience with Customer Service and our Business Management knowledge, to empower you as the owner of your own Small Business. It takes work to succeed, so let’s get started!
Connect With Me
What would you do with extra time?
Customer Service & Social Media Inbox Management
In the realm of Customer Service, I excel at addressing inquiries, resolving issues, and providing support in a timely and professional manner. I will handle customer queries, process orders, and address concerns with efficiency and accuracy, leaving your customers satisfied and well taken care of.
While managing your Social Media Inbox, I can engage with your audience, respond to comments and messages, and maintain a positive online presence for your brand. By promptly addressing customer inquiries and engaging with your audience on social media, I help enhance your brand’s reputation and foster strong customer relationships.
Calendar & Email Management
Includes managing and organizing email correspondence, responding to emails on behalf of the client, flagging important messages for attention, and filtering out spam or irrelevant emails.
Calendar management activities such as scheduling appointments, setting reminders for important events, coordinating meetings, and ensuring that the client’s schedule is optimized for maximum efficiency.
Travel arrangements-sending out meeting invitations, and updating the calendar with any changes or cancellations.
Travel Planning & Online Research
I will assist you in creating detailed travel itineraries, booking flights, accommodations, and transportation, as well as providing information on local attractions and activities.
My research services include gathering information on visa requirements, weather conditions, local customs, and any other relevant travel details to help you make informed decisions. I also provide research on key words and industry trends for your business.
“I was initially skeptical about using a virtual assistant, but after working with Gwen I can’t imagine going back to doing everything myself! Her attention to detail and proactive approach to managing tasks has saved me countless hours of time and stress. From answering my questions promptly to providing valuable recommendations, she has become an indispensable team member for my business. Thanks Gwen!.”
Tamira J.
